Shipping & Delivery

At Tastewala Food Factory, we ensure that the authentic heritage of Bihar is delivered to you with the highest standards of hygiene and speed. Every jar is packed with care to reach you just as fresh as it leaves our factory.

• Standard Processing: 1–2 working days.
• Orders placed on Sundays or Public Holidays are initiated on the next business day.
• You will receive an automated confirmation via SMS/Email immediately after payment.

Delivery time typically varies between 3–7 business days depending on your location. Remote or rural areas may require an additional 2 days.

Once dispatched, you will receive:

• The unique Tracking ID.
• Links to our courier partner portal (Delhivery, DTDC, or Blue Dart).
• Real-time SMS updates for "Out for Delivery" status.

• Hygienic Seals: Every jar is vacuum or pressure-sealed.
• Cushioning: Multi-layer protective wrapping to prevent breakage.
• GI Tag Integrity: Specialized moisture-proof bags for Katarni Rice.

• Report the issue within 24 hours of delivery.
• Share clear photos/videos of the box and product with our team.
• We will initiate a replacement or refund immediately after verification.